Lotion pumps that stop dispensing frustrate users, waste product, and tarnish brand trust—especially when simple issues go unnoticed or unresolved.
A lotion pump1 may stop working due to air blockages2, dried product3, a misaligned dip tube4, or because it needs priming5. Unlock the pump, push repeatedly to prime, or rinse in warm water for clogs.

I have heard from users who abandon premium lotions just because the pump fails. On several occasions, I’ve walked clients through a simple fix—priming5, cleaning6, or unlocking—that made the difference between a wasted bottle and a happy repeat customer.
How do you fix a lotion pump1 that won't open?
Check for a locking collar, safety seal, or twisted nozzle. Rotate the head to unlock it and remove any caps or rings. If it’s snap-locked, pry carefully with a flat tool.

I once struggled with a new bottle only to find a tiny locking ring hidden beneath the pump. Removing it instantly solved my problem. Many pumps use travel locks7 for shipping safety, so always check for small parts when first opening.
Common Lock Solutions Table
| Lock Type | Opening Method |
|---|---|
| Twist lock | Rotate to unlock |
| Snap lock | Pry gently |
| Safety ring | Remove from base |
| Cap or seal | Take off |
What causes a pump to stop pumping?
Pumps stop working because air is trapped inside, lotion dries and clogs the mechanism, or the dip tube no longer reaches the product. Sometimes residue in the tube or pump head stops the system.

During my work with ECO-BAMBOO, I’ve noticed standard pumps fail more with thicker lotions and when bottles aren’t stored upright. Innovative designs like airless systems8 reduce these failures, protecting both user experience and product value.
Pump Failure Causes Table
| Cause | Result | Quick Fix |
|---|---|---|
| Air blockage | No product dispensed | Prime by pumping |
| Dried lotion clog | Hard to pump | Rinse pump head |
| Dip tube misaligned | Won't reach product | Straighten tube |
| Tube can't reach | Lotion left behind | Tilt/invert bottle |
How do you get a lotion pump1 to work?
Make sure the pump is unlocked, then press it several times to build pressure. If clogged, remove and rinse the pump in warm water. Align the dip tube securely back in place.

I’ve helped clients by walking through a step-by-step process: unlock, prime, rinse the pump, and reposition the dip tube. It’s often a simple fix and saves both product and packaging.
Lotion Pump Activation Table
| Step | Action |
|---|---|
| Unlock | Turn or remove lock |
| Prime | Pump repeatedly |
| Rinse | Clean in warm water |
| Align tube | Secure for reach |
How do you prime a lotion pump1?
To prime, press the pump head down several times until product starts dispensing. Hold the bottle upright and ensure the dip tube is immersed in lotion. Repeat if needed for thicker products.

Priming is key after refilling or first use. I always recommend pumping slowly and listening for a change in resistance. Most airless pumps prime faster and more reliably than standard ones, which is why we encourage them to B2B clients.
Priming Steps Table
| Action | Instructions |
|---|---|
| Hold upright | Keep tube in product |
| Push repeatedly | Build pressure |
| Listen/feel | Wait for product flow |
| Repeat as needed | For thick lotions |
Conclusion
Unlock, prime, and clean your lotion pump1 for reliable function. Smart design and regular checks prevent waste, extend product life, and keep user satisfaction high.
Understanding common lotion pump issues can help you troubleshoot effectively and maintain product quality. ↩
Exploring the causes of air blockages can help you prevent pump failures and ensure consistent product dispensing. ↩
Discovering the impact of dried product on pumps can guide you in maintaining your lotion's integrity and usability. ↩
Understanding the effects of a misaligned dip tube can help you troubleshoot and ensure your pump dispenses properly. ↩
Learning the correct priming technique ensures your lotion pump works efficiently, saving product and enhancing user experience. ↩
Effective cleaning methods can prolong the life of your lotion pump and maintain product quality. ↩
Learning about travel locks can prevent frustration when opening new products and ensure proper usage. ↩
Exploring airless systems can reveal innovative solutions that enhance product longevity and user satisfaction. ↩