Terms of Service
Please read these terms carefully before using our sustainable packaging services
1 Acceptance of Terms
By accessing and using BambooTech's sustainable packaging services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and BambooTech Solutions Ltd.
If you do not agree with any part of these terms, you must not use our services. Your continued use of our services constitutes acceptance of any updates or modifications to these terms.
2 Service Description
BambooTech provides sustainable packaging solutions including:
- Custom bamboo container design and manufacturing
- Eco-friendly glass cup production with thermal caps
- Sustainable packaging consultation services
- Quality assurance and certification support
All products are manufactured to ISO 9001 standards and comply with RoHS and REACH regulations for environmental safety.
3 User Responsibilities
When using our services, you agree to:
Provide accurate and complete information for all orders and specifications
Comply with all applicable laws and regulations in your jurisdiction
Respect intellectual property rights and proprietary information
Make timely payments according to agreed terms
4 Payment Terms
Payment terms are established on a per-project basis and will be clearly outlined in your service agreement:
Standard Projects
- • 30% deposit upon order confirmation
- • 70% balance before shipment
- • Net 30 payment terms for established clients
Custom Solutions
- • 50% deposit for design and tooling
- • Progress payments during production
- • Final payment upon delivery
5 Quality Assurance & Warranties
We stand behind the quality of our sustainable packaging solutions:
Quality Guarantee
All products are manufactured to meet or exceed industry standards. We provide a 12-month warranty against manufacturing defects for standard products and 24 months for custom solutions.
Any quality issues must be reported within 30 days of delivery for warranty consideration.
6 Limitation of Liability
BambooTech's liability is limited to the value of the specific products or services provided. We are not liable for:
- Indirect, incidental, or consequential damages
- Loss of profits, data, or business opportunities
- Damages resulting from misuse of our products
7 Privacy & Data Protection
We are committed to protecting your privacy and personal information in accordance with applicable data protection laws:
Secure Storage
Data encrypted at rest
Limited Access
Need-to-know basis only
8 Termination
Either party may terminate services with appropriate notice:
- 30 days written notice for ongoing service agreements
- Immediate termination for material breach of terms
- Completion of current orders before termination takes effect
9 Governing Law
These terms are governed by the laws of the jurisdiction where BambooTech Solutions Ltd. is incorporated. Any disputes will be resolved through binding arbitration or in the courts of competent jurisdiction.
Questions About These Terms?
If you have any questions about these Terms of Service, please don't hesitate to contact us.