Trust & Security
Privacy Policy
At ECO-BAMBOO Packaging, we are committed to protecting your business data and personal information. Transparency is the foundation of our partnership.
Last Updated:
01 Information We Collect
As a B2B manufacturer, we collect information necessary to facilitate wholesale transactions and custom manufacturing orders.
Business Information
- Company name and Tax ID (VAT/EIN)
- Shipping and billing addresses
- Trade references (for credit terms)
Contact Information
- Contact person's name and job title
- Business email address
- Phone number (for logistics coordination)
02 How We Use Your Information
We use your data strictly for business purposes to ensure smooth OEM/ODM services:
- Order Fulfillment: Processing manufacturing orders, custom molding, and arranging international logistics.
- Communication: Sending 3D mockups, production updates, and invoices.
- Legal Compliance: Meeting export/import regulations and customs documentation requirements.
- Support: Responding to RFQs (Requests for Quotation) and quality assurance queries.
04 Data Security
We implement industry-standard security measures to protect your proprietary designs and business data:
- SSL Encryption (HTTPS) across our website.
- Secure servers with limited access.
- NDA (Non-Disclosure Agreement) availability for custom molds.
- Regular security audits.
05 Your Rights
Depending on your jurisdiction (e.g., GDPR, CCPA), you have the right to:
- Request access to the personal data we hold about you.
- Request correction of inaccurate business or personal information.
- Request deletion of your data (subject to legal retention requirements for invoices).
- Opt-out of marketing communications at any time.
06 Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact our Compliance Team:
Email Support
[email protected]Company Address
Guangzhou, China
Response Time
Within 24 business hours
© 2026 ECO-BAMBOO Packaging. All rights reserved.